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Policies • Harmonia

Legal Information & Client Policies

Clear policies help protect your time, your privacy, and your care experience at Glow With Harmonia.

By using this website, booking an appointment, or receiving services from Glow With Harmonia, you agree to the policies below. Please review them carefully before scheduling treatment.

Book an Appointment Questions About Policies

Quick Policy Summary

  • $50 non-refundable deposit required to secure each appointment.
  • 24 hours’ notice required to cancel or reschedule.
  • Late cancellations and no-shows forfeit the deposit and may require a new deposit to rebook.
  • Results vary and are never guaranteed.
  • Consultation and medical disclosure are required before appropriate treatments.

Website Use

This website is intended to provide information about Glow With Harmonia, its services, booking options, special offers, testimonials, and related content. By using this website, you agree to use it only for lawful purposes.

You may not misuse the website, interfere with its functionality, attempt unauthorized access to any systems or data, or copy or republish website content for commercial use without written permission.

Services Offered

Services may include injectable neurotoxins, IV hydration therapy, medical weight loss, facials, microneedling, and skincare-related treatments. Some services may require consultation, eligibility review, medical clearance, or provider approval before treatment.

We reserve the right to refuse or discontinue service where treatment is not clinically appropriate, safe, or aligned with provider judgment.

Booking, Deposits & Late Arrivals

A $50 non-refundable deposit is required to book an appointment. Your appointment is not secured until the deposit is received. Deposits are applied toward the cost of your scheduled service unless otherwise stated.

Clients arriving late may have their appointment shortened, modified, or canceled at our discretion. Full service fees may still apply when appointment time has been reserved for you.

Cancellation & No-Show Policy

We require at least 24 hours’ notice to cancel or reschedule an appointment. If you cancel with less than 24 hours’ notice, do not attend your appointment, or otherwise fail to present for your reserved service, your deposit will be forfeited.

Repeated late cancellations or no-shows may result in refusal of future bookings or the requirement of a new deposit before rebooking.

Payments, Pricing & Specials

Full payment is due at the time of service unless otherwise stated in writing. Pricing, promotions, and specials are subject to change without notice. Specials linked on this website or through third-party platforms may have separate eligibility terms, expiration dates, blackout periods, or service limitations.

Specials may not be combined unless expressly stated.

Testimonials, Results & Before/After Content

Testimonials, reviews, photographs, and before/after content displayed on this website or linked social media pages are provided for informational and illustrative purposes only. They reflect individual experiences and are not guarantees of the same or similar outcome.

Treatment results vary from person to person based on anatomy, medical history, skin condition, treatment plan, adherence to aftercare, and other individual factors.

Third-Party Platforms & Social Media

This website may link to booking platforms, payment processors, social media pages, maps, review sites, or promotional pages operated by third parties. Glow With Harmonia is not responsible for the content, availability, privacy practices, or terms of use of those third-party services.

Your use of third-party sites is governed by their own policies and terms.

Intellectual Property

All text, graphics, branding, logos, page layouts, service descriptions, photos, videos, and website content are the property of Glow With Harmonia or are used with permission. You may not copy, reproduce, republish, distribute, modify, or commercially exploit any content without prior written consent.

Limitation of Liability, Assumption of Risk & Governing Law

To the fullest extent permitted by law, Glow With Harmonia, its owners, staff, contractors, providers, and affiliates shall not be liable for indirect, incidental, consequential, special, or exemplary damages arising out of or related to your use of this website, your reliance on website content, your booking, or your receipt of services.

By scheduling or receiving services, you acknowledge that aesthetic, skincare, wellness, and medical-adjacent treatments involve inherent risks, possible side effects, variable outcomes, and the possibility that your desired result may not be achieved. You voluntarily assume those risks.

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

No Medical Advice

Content on this website, including service descriptions, blog content, specials, FAQs, testimonials, and social media links, is provided for general informational purposes only. It is not medical advice, diagnosis, or treatment guidance and should not be relied on as a substitute for consultation with a qualified medical professional.

Consultation & Eligibility Required

Injectable neurotoxins, IV hydration therapy, medical weight loss services, microneedling, and certain skincare services may not be appropriate for every individual. A consultation, intake review, and full disclosure of your medical history, medications, allergies, pregnancy status, and relevant conditions may be required before treatment.

Informed Consent & Client Responsibility

By booking or receiving services, you represent that the information you provide is accurate, current, and complete. You agree to disclose all relevant health information and understand that failure to do so may increase your risk of adverse events or disqualify you from treatment.

You are responsible for following all pre-care and post-care instructions provided by your practitioner.

No Guaranteed Results

All services are elective and individual results vary. Glow With Harmonia does not promise or guarantee any specific aesthetic, wellness, weight loss, or skin-related result. Some clients may require multiple sessions, maintenance treatments, or changes to their treatment plan over time.

Release of Liability

By proceeding with services, you acknowledge the known and unknown risks of treatment and, to the fullest extent permitted by law, release Glow With Harmonia and its providers from liability for complications, reactions, dissatisfaction with results, or other outcomes arising from elective treatment, except where prohibited by law.

Glow With Harmonia is not responsible for complications resulting from undisclosed medical information, failure to follow instructions, contraindicated self-care, or individual biological response.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name, email address, phone number, and appointment details
  • Booking, consultation, and communication history
  • Payment-related information processed by trusted third-party providers
  • Limited health-related information necessary to evaluate and safely provide services
  • Website usage information collected through cookies, analytics, and similar technologies

How We Use Information

We may use information to:

  • Schedule, confirm, reschedule, and manage appointments
  • Communicate about services, treatment questions, policies, and follow-up care
  • Process deposits, payments, and related transactions
  • Send promotions, specials, or updates if you opt in
  • Improve our website, client experience, and service offerings

Sharing of Information

We do not sell your personal information. We may share your information only with trusted service providers as reasonably necessary to operate the business, including appointment software, payment processors, email or text communication tools, analytics providers, and other vendors supporting our services.

Cookies & Analytics

This website may use cookies, analytics, and similar technologies to improve website performance, understand user behavior, and support marketing and advertising functions. By continuing to use this website, you consent to such use where permitted by law.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal, clinical, operational, or recordkeeping requirements. You may also opt out of promotional emails or texts by following the unsubscribe instructions or contacting us directly.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system, transmission method, or storage platform can be guaranteed to be completely secure.

If you collect or store protected health information in a regulated workflow, consider having a licensed attorney or compliance professional review your privacy language and operational practices.

Media Release & Client Content

Unless you decline in writing before your appointment, you authorize Glow With Harmonia to photograph, record, or otherwise capture treatment-related images or videos and to use approved content for lawful marketing, educational, website, social media, promotional, and portfolio purposes.

If you do not wish to have your likeness, treatment area, or results shared, you must notify us in writing before services are rendered. We will honor documented opt-out requests to the extent reasonably possible.

Testimonials
Shared for informational purposes only and never as guaranteed outcomes.

Before/After Photos
May show individual results that are not typical or guaranteed.

Special Offers
Promotions may change, expire, or carry separate restrictions.

Contact Glow With Harmonia

Questions about these policies, your booking, or your eligibility for treatment? Reach out before your appointment so our team can help.

info@glowwithharmonia.com Call or Text 980-458-3300

Last updated: 3/30/2026  •  Glow With Harmonia  •  648 Matthews-Mint Hill Rd, Suite F, Matthews, NC 28105

HARMONIA

Subtle, clinician-led aesthetics designed to elevate, restore, and harmonize your natural beauty.

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  • Neurotoxins
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Get in Touch

  • 648 Matthews-Mint Hill Rd, Suite F
    Matthews, NC 28105
  • info@glowwithharmonia.com
  • 980-458-3300

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